If your computer runs Windows 10 operating system, there may be an issue with your camera’s privacy settings. Change the Camera Privacy Settings in Windows 10
If a temporary bug was causing the issue, it might be resolved now, and you can proceed to use the Snap Camera. Delete the apps from your computer or laptop and install them again. If nothing else fixes your problem, you may need to reinstall both programs. Select the correct webcam (the one your computer’s using) and try video chatting again.Under “Choose your camera,” click the down arrow to open a drop-down menu.Open the Snap Camera home page and select the “Settings” icon in the upper right corner.To make sure your video chat app and the Snap Camera can connect, you need to open the Snap Camera settings and set it up. If you’re using the Snap Camera for the first time, another webcam may be selected as your default source. Go to the “Launchpad” and start the app again.If you have a Mac computer, the steps are a bit different. Now you can open the app again and see if the video works. Right-click the Snap Camera app and choose “End Task” from the menu.You’ll see a list of active apps, so locate the Snap Camera.If you’re using Windows, press the CTRL, ALT, and DEL keys on the keyboard simultaneously.
